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Frequently Asked Questions

What is the patient portal?

The patient portal is a secure online website that gives patients, convenient, 24-hour access to their personal health information from anywhere they have an internet connection. Using a secure name and password patients can view their health information, such as recent doctor visits, clinical summaries, medications, and allergies. 

Why is using a patient portal important?

Accessing your personal medical records through a patient portal can help you be more actively involved in your own health care. Accessing your family members’ health information can help you take care of them more easily. Also, patient portals offer self-service options that can eliminate making phone calls, or unnecessary trips to the office.

Is there a cost to use the portal?

No, the portal is free of charge.

Can I access the portal through a mobile app?

Currently there is no mobile app.

Can I still pay my bill online?

Electronic bill pay will be available through our website, but no longer through the portal.

Is the portal available in Spanish (or other languages)?

Currently the portal is only available in English.